Skip to content

Insights

Today’s Forecast Is Clear – Crystal Clear!

It seems quite often when scanning the TV channel directory, the iconic movie A Few Good Men appears in the listing. Effective, direct, and influential communication is spread throughout that movie, including the, “You can’t handle the truth!” court room showdown between the colonel played by Jack Nicholson and the lead defense attorney played by Tom Cruise.

Clarity in Communication

Today’s leaders of organizations should ask themselves if they are communicating consistently for maximum impact, as well. Often frustration occurs from uncertainty, conflicting priorities, and unclear expectations. Clarity in communications can turn confusion into direction, intention into action, and effort into results.

Here are some key concepts to keep in mind to improve clarity in communication with others throughout an organization:

  • Clear communication is a form of respect.
  • Be direct without being harsh.
  • Say what you mean.
  • Ask questions rather than making assumptions.
  • Confirm understanding when something is important.

So, what are the critical things that need to be communicated and understood? Ask these questions:

  • What are we trying to accomplish?
  • Why does it matter?
  • Who is responsible?
  • What does success look like?
  • When does it need to happen?

Lack of clarity creates duplicated work, missed deadlines, frustration, and conflict.

Tips for Improving Communication

In today’s fast paced, deadline-driven business world it is a considerable challenge to consistently communicate with intention and clarity. Several things to keep in mind and consistently do to facilitate effective communication include:

  • Take the time to review emails, texts, and other communications to ensure the message is easily understood, delivered with positivity and respect, and encourages questions if the recipient needs more information for full understanding.
  • Prior to meetings, identify the key points to discuss and end the meeting with each participant knowing the action steps for which they are responsible.
  • Request others to schedule time for important questions or decisions that need leadership input and then give complete attention to the individual when it comes time to meet.
  • Follow up meetings with team members or customers/clients with an email to summarize significant results from the meeting and items that require action.
  • Add emotion to emphasize the points that really matter. Increase volume and seriousness in the words chosen, or, alternatively, speak slower and a little softer to deliver the message that needs to be heard.

Greater clarity can improve organization results no doubt. When a leader is clear about what matters, those that are led become much less distracted by what doesn’t… and that is a truth that we all can handle!

A high-performance coach can help you be a more impactful communicator and leader and get the results you  envisioned for this year and beyond.

Please contact McKonly & Asbury’s high-performance coach, Gary Dubas, if you have questions about the information outlined above. You can also learn more about our services by visiting our High-Performance Coaching page.

About the Author

Gary Dubas

Gary Dubas, CPA is a Partner with McKonly & Asbury and leader of our executive coaching and related services practice.… Read more

Related Services

Contact

Subscribe to Our Newsletter