From Compliance to Cash: How Internal Audit Drives Cash Flow and Profitability
Key Takeaways
- Beyond Compliance: Internal audit can be a strategic driver of cash flow and profitability, not just a compliance function, by leveraging its cross-functional visibility.
- Working Capital Optimization: Improvements in accounts receivable and payable – such as billing accuracy, collections, credit management, and payment optimization – directly enhance cash flow and margins.
- Cost and Efficiency Gains: By identifying inefficiencies in high-cost processes, internal audit helps reduce expenses, strengthen vendor management, and improve operational performance.
- Loss Prevention: Stronger controls and testing reduce losses from fraud, errors, and control failures, protecting profitability and ensuring processes function as intended.
The view of internal audit can vary based on the organization, but many times internal audit is viewed through more of a compliance or assurance lens, as opposed to a potential cash flow and margin growth function. Along with the compliance and assurance aspect, internal audit can play a key role in improving an organization’s cash and profit stance through various initiatives. In addition to the specific initiatives that will be addressed, the one over-arching theme that allows profit and internal audit to be used in the same sentence is the unique hand that an internal audit department has on multiple business areas across the organization. Internal audit is positioned nicely to provide visibility and consistency.
Strengthening Working Capital Management
When it comes to strengthening working capital, there are many factors that internal audit can help improve – two of which are accounts receivable and accounts payable. On the accounts receivable side of things, internal audit can help by ensuring that revenue is converted into cash efficiently and with minimal leakage. This can include processes related to reviewing billing accuracy and timeliness. Internal audit can also help reduce disputes, delayed collections, and customer dissatisfaction that can extend the number of days of sales outstanding and lead to write‑offs. In addition, internal audit can help solidify the credit approval and monitoring processes, so that they align with risk tolerances and that credit is managed properly. Foundationally, assessing the effectiveness of collection practices and dispute resolution helps management identify root causes of recurring issues, allowing corrective action that improves cash flow and preserves margins.
As it relates to the payables side, internal audit can play a role in payment optimization, vendor reviews, and process improvement. This allows the organization to have a clearer view of how cash leaves the business. This can lead to capturing the best pricing possible and reduction of overlapping or unnecessary payments. These efforts reduce avoidable costs, improve cash deployment decisions, and contribute directly to stronger margins and overall profitability.
Cost Management and Operating Efficiency
When it comes to how costs are managed and the operational efficiency of an organization, internal audit can help improve both areas. This can be completed through reviews of high-cost and high-volume processes where internal audit identifies key inefficiencies that increase operating costs. Internal audit can help identify and recommend processes to lower costs and increase efficiency. Other areas of improvement related to cost management could be the improvement of the vendor management, expense governance, and accounting processes.
Reducing Loss – Fraud, Error, Control Failures
Of all of the areas mentioned so far, reducing loss through operating efficiencies has been an underlying theme. In addition, through the reduction of loss through operational efficiencies, internal audit can help detect and reduce loss related to fraud, error, or control failures. This can happen through control creation and recommendation programs or through the periodic testing of controls in place, verifying that they are functioning as intended. Even though an organization’s fraud risk may appear low, control reviews can help verify that processes are functioning properly and that unnecessary errors or loss are not present.
Conclusion
As mentioned, internal audit can play a key role in improving an organization’s cash flow and profitability by providing a knowledge base from across the organization’s business units and using that knowledge to educate management. This will result in informed decisions being made and both short-term and long-term value to the organization. Along with the compliance and assurance aspect, internal audit can help improve working capital, the allocation of operating resources and finances, and the presence of fraud or loss due to error. These highlighted areas are a few of the many areas where internal audit can be more than just another auditor – they can be a valuable part of your organization striving for financial and operational success.
To learn more about McKonly & Asbury’s Internal Audit services, contact Dave Hammarberg, Partner, or Victor Kong, Senior Manager, who have been providing internal audit services for over twenty years. We would love to discuss how we can assist you with your challenges.
About the Author
Jordan Crews joined McKonly & Asbury in 2022 and is currently a Supervisor with the firm’s Advisory Segment.