Dale Carnegie: Conflict to Collaboration
McKonly & Asbury teamed up with our partner, Dale Carnegie Mid-Atlantic, to host a webinar entitled, “Conflict to Collaboration.” Conflict situations are frequently complicated and difficult to resolve. By ourselves, we may have limited capacity for dealing with the many issues that might be involved. By collaborating with others within and outside our organization, we can access the experience, expertise, creativity, and values of other professionals to bring the situation to a successful conclusion.
Collaborative solutions to conflict situations enable everyone involved to feel that everything was done to resolve the situation professionally. It takes the pressure off of us to have all the answers in these situations and brings many expert viewpoints to bear on a successful outcome.
This webinar was led by David Osborne, Executive Organizational Development Consultant and F2F Trainer / Digital Team Facilitator & Producer with Dale Carnegie & Associates, Inc. In 2017, he won Digital Trainer of the Year as voted by Carnegie’s global clients. He has facilitated and produced over 10,000 hours of online training.
At the completion of this module, participants were able to:
- Identify opportunities for collaborative solutions
- Enlist the skills and abilities of others to provide support and direction
- Collaborate with others to reduce conflict and create synergy
You can download a copy of the handout here.
This free, one-hour webinar took place on Thursday, April 28 at 2:00 p.m. EDT. This program was a live webinar which offered the opportunity to ask questions and interact with the presenters.
If you have any questions regarding the material covered in this webinar, please contact us.
As an owner of the Dale Carnegie Mid-Atlantic franchise, McKonly & Asbury is able to offer an extension of services to our clients and friends of the firm, expanding our expertise in the areas of leadership, team building, and people development as Dale Carnegie offers programs in leadership, management development, customer engagement, service, sales, communication, and more.
Dale Carnegie’s Professional Training Courses offer endless options and unlimited opportunity. You can use their event finder to explore the right fit for you and your organization or take a look at some upcoming classes on our website by clicking here.